Skip to main content

Neema MasterCard Delivery / Pick up

Card Delivery & Pickup: Everything You Need to Know

Getting your new Neema Mastercard® into your hands is fast and hassle-free! Here is a quick guide on how delivery works and what to expect.

🚚 Home Delivery Details

  • Standard Timeline: Your card will arrive in just 2 to 5 business days after approval.

  • Courier Heads-Up: On delivery day, our courier service will reach out via phone before arriving at your doorstep. Please make sure your contact number in the Neema app is up-to-date so you don't miss their call!

  • Need Delivery Updates? You can easily track or follow up on your delivery directly with our shipping partner (Isgav):

📍 Local Pickup Alternative

Prefer to collect your card in person or live outside our primary delivery zones? No problem! You can pick up your card at a nearby Neema branch, designated partner change center, or deposit point.

Find a location with ease by clicking this button!


💡 A Few Quick Tips

  • Holidays & Peak Times: Deliveries may take a little longer during public holidays or during peak periods. We always work hard to get your card to you as fast as possible!

  • Here to Help: If it's been more than 5 business days and your card hasn't arrived, our support team is ready to jump in and assist you immediately.

Did this answer your question?