Getting your new Neema Mastercard® into your hands is fast and hassle-free! Here is a quick guide on how delivery works and what to expect.
🚚 Home Delivery Details
Standard Timeline: Your card will arrive in just 2 to 5 business days after approval.
Courier Heads-Up: On delivery day, our courier service will reach out via phone before arriving at your doorstep. Please make sure your contact number in the Neema app is up-to-date so you don't miss their call!
Need Delivery Updates? You can easily track or follow up on your delivery directly with our shipping partner (Isgav):
💬 WhatsApp: 03-7918620
📞 Phone: 03-7918620
✉️ Email: info@isgav.co.il
📍 Local Pickup Alternative
Prefer to collect your card in person right after the card order is approved or live outside our primary delivery zones? No problem! You can pick up your card in one of the Card PickUp Locations
💡 A Few Quick Tips
Holidays & Peak Times: Deliveries may take a little longer during public holidays or during peak periods. We always work hard to get your card to you as fast as possible!
Here to Help: If it's been more than 5 business days and your card hasn't arrived, our support team is ready to jump in and assist you immediately.
