Secondary ID (second ID) Document Requirements
Document requirements depend on whether your account is registered as a non-Israeli citizen or an Israeli citizen.
Secondary ID Requirements for Non-Israeli Citizens
When Non-Israeli citizens are requested to upload a second ID, they can upload one of the options:
Government-issued photo ID: A valid, non-expired ID other than your passport. Accepted documents include a Driver’s License, SSS ID, Voter’s ID, OWWA ID, Teudat Zehut, PAN ID, Aadhaar.
Valid visa: A valid visa with a clear photo, not expired
Proof of address or income: A payslip or official bill (such as a health insurance policy or water bill) that clearly displays all the following information:
Full name
Passport number
Date of birth or Israel home address (the address should match the address in your Neema account)
Secondary ID Requirements for Israeli Citizens
Israeli citizens must provide one of the following valid documents:
Valid passport
Valid driver’s license
Military ID card (חוגר)
Military discharge certificate (תעודת שחרור)
Reserve duty certificate (תעודת מילואים)
Officer certificate (תעודת קצין)
If you do not have any of the documents listed above, you can submit an official document (such as a salary payslip, utility bill for water/electricity/arnona/gas, complete rental lease agreement, health insurance document, or National Insurance document). The uploaded document must clearly display at least one of the following information combinations:
Combination 1: Your photo + Teudat Zehut (ID) number
Combination 2: Full name + Date of birth or Israel home address (the address should match the address in your Neema account)
Combination 3: Teudat Zehut (ID) number + Date of birth or Israel home address (the address should match the address in your Neema account)
Note: only human support agent can verify your Second ID document