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🆕 How to add a new credit or debit card for a card deposit to my Neema account?

Use this article to understand saved credit card limits in the Neema app, replace a saved deposit card, and submit ownership verification to Support to add a new card

To ensure secure account activity, the Neema app allows a maximum of 2 saved credit cards and maximum of 1 in your payment history at any given time. You can use these saved cards to make recurring deposits directly into your Neema digital account

How to Replace or Add a New Deposit Card

Because the Neema app limits saved cards to 2, adding a new card requires contacting Neema Support to remove an old card first. You can only add a new card that belongs to you. Follow these steps:

How to replace a card for deposit to the Neema account

  1. Proof of Ownership: Take a clear photo of the front of your payment card showing your full name and the last 4 digits of the card number. For security, make sure to cover or hide the middle digits of the card number.
    * Alternatively, obtain an official ownership document from your credit card company showing your full name and card details.

  2. Contact Neema Support: Send the photo or credit card ownership document to Neema Support.

  3. Specify Which Card to Remove: State clearly in your message which of the 2 currently saved cards you want Neema Support to delete from your account history.

  4. Add Your New Card: Once Neema Support confirms that the old card has been removed, open the Neema app and make a deposit using your new card to save it to your account history.

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