Skip to main content

🆕 How to add a new credit or debit card for a card deposit to my Neema account?

Use this article to understand saved credit card limits in the Neema app, replace a saved deposit card, and submit ownership verification to Support to add a new card

To ensure secure account activity, the Neema app allows a maximum of 2 saved cards and maximum of 1 debit/direct in your payment history at any given time. You can use these saved cards to make deposits directly into your Neema digital account

How to Replace or Add a New Deposit Card

Because the Neema app limits saved cards to 2, adding a new card requires removing an old card first. You can only add a new card that belongs to you. Follow these steps:

How to replace a card for deposit to the Neema account

  1. Proof of Ownership: Take a clear photo of the front of your payment card showing your full name and the last 4 digits of the card number. For security, make sure to cover or hide the middle digits of the card number.
    * Alternatively, obtain an official ownership document from your credit card company showing your full name and card details.

  2. Send us the photo or credit card ownership document

  3. Specify Which Card to Remove: State clearly in your message which of the 2 currently saved cards you want Neema Support to delete from your account history.

  4. Add Your New Card: Once Neema Support confirms that the old card has been removed, open the Neema app and make a deposit using your new card to save it to your account history.

Related Articles
Did this answer your question?