When attempting to deposit funds using a credit or debit card, you may encounter error code 900. This error indicates that the transaction was declined by your card issuer during their security or verification process. Below, we explain the common causes of this error and provide steps to resolve it.
What Does Error Code 900 Mean?
Error code 900 signifies that your card issuer has declined the transaction. This decision is based on the issuer's security, risk, or verification policies and is not related to NEEMA's system.
Common Causes:
Incorrect or Missing One-Time Password (OTP): The OTP sent by your card issuer was not entered or was entered incorrectly.
No OTP Sent: The card issuer did not classify the transaction as a secure or authorized payment, so no OTP was issued, and the transaction was declined.
How to Resolve Error Code 900
Follow these steps to address and resolve the issue:
Retry the Deposit: If prompted, carefully enter the OTP sent by your card issuer. Ensure the code is entered exactly as received.
Contact Your Card Issuer:
If no OTP is received or the transaction is still declined, reach out to your card issuer.
Ask them why the transaction was declined with error code 900.
Request that they approve this transaction and allow future transactions to NEEMA.
Attempt the Deposit Again: After your card issuer confirms approval, retry the deposit.
Additional Tips
Ensure your card issuer recognizes NEEMA as a trusted merchant to avoid future declines.
If the issue persists, consider using an alternative payment method to fund your account.