Neema offers transfers to all major banks in Colombia using a real time system. This means that when you click send inside your Neema app the transfer request is immediately made in the Colombian banking system.

Fee:

The transfer fee is 1% with a minimum of $3 and it is possible to transfer from your Neema account up to $10.000 in one day and up to $20.000 in one month.

REMEMBER to always send only your salary. If your friends also want to transfer it is important for them to open their own Neema account.

It is important to note that transfers to Colombia require a beneficiary verification.

According to the beneficiary bank this verification process can either be done by bancolombia or banco davivienda. The process can take between 1 and 3 business days. It should not be necessary every time a transfer is made. Only once. After the identification is done transfers will be done on the same business day.

It is important therefore to make sure the beneficiary is reachable by phone and that, if necessary, he or she can go to a bank branch for physical identification.

Davivienda

If you need to contact Davivienda services here are some contact details:

web site: https://www.davivienda.com/

international transfers website information: here

Bogota local number: 601 338 3838

National number: 01 8000 12 3838

Bancolombia and other main banks the contact details and important information can be accessed here

National number: 01 8000 51 5656

the link for first time registration is available here and you will see a button for filling out a form.

We have also attached a pdf document to this guide in Spanish to help you in this process.