If you have been waiting for a transfer to be credited to the recipient's account and notice that the status is BUFFERED for more than 24 hours, don't worry as this is something that happens. However, if we send you a notification saying the transfer is 'Under Review' you will need to submit certain documents and details to complete the transfer.
What does ‘Under Review' mean?
Reviewing your transfer ensures your security by verifying that you are the only individual authorized to transfer funds from your account, thus assisting us in adhering to anti-money laundering regulations. https://account.getneema.com/terms. (https://getneema.com/terms)
What information do I need to provide?
The documentation required for compliance depends on the specific request and to which nation the transfer is made to.
Here are the details that we might need:
Full name of the receiver
Date of birth
Place of birth
Nationality
Relationship with the receiver
Purpose of the remittance
A copy of your source of funds
Details about your occupation
The name of your employer, or the company name and ask to send it via email or chat.
Should you require any further information, you may contact us at 03-5174404.
