You can deposit money into your Neema account by performing a local bank transfer from any Israeli bank account (including the Doar Bank account). Receiving transfers from abroad is not possible.
Depending on your account setup, you will be assigned one of the two bank options within the Neema app:
Neema Salary Account (Bank 21 and Branch 21): Features a unique personal account number. Check your eligibility for getting the Neema Salary Account using this article.
Bank Mizrahi (Bank 20): Requires you to manually upload a transfer confirmation document in the Neema app after sending the funds
There is no fee set by Neema for depositing money from any Israeli bank account via bank transfer.
How to find your Neema account details in the App
To locate your personal banking details for making a transfer to Neema, follow these steps:
Open the Neema app on your mobile device.
Tap the Deposit section on the main screen.
Select Bank Transfer.
View the bank details displayed on the screen to identify whether you are assigned Bank #20 or Bank #21.
Depositing Funds to Bank Mizrahi (Bank #20)
If your Neema app displays Bank Mizrahi (Bank #20) details, follow this multi-step process to complete your deposit:
Open your regular banking app and initiate a bank transfer using the Bank Mizrahi (#20) account details displayed in your Neema app:
Bank name: Mizrahi (20)
Branch: 475
Account number: 691576
Save a screenshot or download the official transfer confirmation from your banking app after completing the transfer. The Neema app can use a picture from your gallery in jpg or png format (not in PDF) or use your camera to take a photo of the document.
Open the Neema app and navigate to Deposit > Bank Transfer.
Tap the Upload button.
Select and submit the transfer confirmation file or screenshot from your device. You can upload up to 4 bank transfer confirmations per day.
Wait until the money is credited to your Neema account
Processing Time for Bank Mizrahi (#20) Transfers
Transfers sent to Bank Mizrahi (#20) process according to the following schedule:
Standard duration: Up to 48 hours only during business days after the transfer confirmation is uploaded.
Non-working days: Fridays, Saturdays, and official public holidays are non-working days. Transfers are not processed on these days.
Acceleration: This verification process is automated and system-driven; customer support cannot accelerate the processing time
Requirements for Transfer Confirmation Documents
When uploading a confirmation document for Bank Mizrahi (#20) transfers, the uploaded picture must clearly display all of the following details:
Date of transfer
Transfer amount
Sender's bank account number
Recipient's bank account number
If one of the details is missing, it might take longer to process the transfer.
Depositing Funds to a Neema Salary Account (Bank #21)
Check your eligibility for getting the Neema Salary Account using this article.
If your Neema app displays a Neema Salary Account (Bank #21, Branch #21) with a personal account number, follow these guidelines:
Open your regular banking app and send a transfer directly to your personal Neema account details. You can share these account details with your employer or any paying party and receive funds directly into your account.
Wait for the automatic credit to process. You do not need to upload a confirmation document.
Crediting Times to Neema Salary Account( Bank 21)
• Transfers sent before 16:00 will be credited by 23:00 on the same day
• Transfers sent after 16:00 will be credited by 23:00 on the next business day
(Excluding weekends and holidays)
Limits
• Regular transfers to Bank 21 account: up to 70,000 ILS per month
• Faster Payments not marked as salary: up to 15,000 ILS per month
• Faster Payments marked as salary: up to 35,000 ILS per month
Sending Funds to Bank #20 by Mistake
If you have been assigned a new Neema Personal Account (Bank #21), but accidentally sent funds to the old Bank Mizrahi (Bank #20) account details, follow these steps to resolve the transfer:
Open the Neema app.
Navigate to Deposit > Bank Transfer.
Tap "Did you transfer to our old account?" and upload the transfer confirmation document containing the transfer date, transfer amount, sender account number, and recipient account number.
Allow up to 48 business hours for processing(excluding holidays and weekends).