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ℹ️How to check my account balance in Neema?

Use this article to learn how to check your Neema account balance and your Neema card balance inside the Neema app, and understand the difference between these two balances.

The only way to know your Neema account balance - to check it via the Neema app.

How to Check Your Main Neema Account Balance

How to check my account balance in Neema?

To view your main Neema account balance for all available currencies, follow these steps:

  1. Open the Neema app on your mobile device.

  2. View the top section of the Home screen.

  3. Locate all your active account balances displayed in their respective currencies.

How to Check Your Neema Card Balance

To view the balance currently available on your Neema card, follow these steps:

  1. Open the Neema app on your mobile device.

  2. Tap the Card tab located at the bottom of the main navigation screen.

  3. View the top section of the Card screen to locate your current Neema card balance.


Understanding the Difference Between Neema Account Balance and Neema Card Balance

Your Neema account balance and your Neema card balance are two separate entities.

  • Neema Account Balance: Stores funds held within your main Neema multi-currency digital account.

  • Neema Card Balance: Stores funds loaded specifically onto your Neema Mastercard for daily spending and ATM withdrawals.

Having funds in your main Neema account balance does not mean those funds are automatically available on your Neema card balance. You must load funds from your Neema account to your Neema card to use them for card purchases.

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