Follow these sequential steps inside the Neema mobile application to locate your 8-digit code:
Open the Neema app on your mobile device.
Tap Profile in the main navigation menu.
Select Recent transactions from the profile options.
Tap the specific transaction you wish to review.
View your 8-digit code displayed under the Transaction ID section.
What Is a Transaction ID and Why Do You Need It?
A Transaction ID is a unique 8-digit identification code automatically assigned to every transfer you process through Neema.
Providing your Transaction ID allows Neema customer support agents and the Neemo chatbot to pull up the exact details of your transfer without delay. Sharing this code ensures faster resolution times when inquiring about transfer statuses, updates, or troubleshooting.