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How long does it take to receive a NEEMA card and what are the delivery details?

Michael MANAGER avatar
Written by Michael MANAGER
Updated this week

How long does it take to receive a NEEMA card and what are the delivery details?

Overview

Once your NEEMA card is approved or ordered, you can expect the delivery to take 2-5 business days. However, please keep in mind that this timeline may experience delays during official holidays or unforeseen circumstances.

Delivery Process

When your card is ready for delivery, the designated courier will attempt to contact you before arriving at your provided address. Please ensure that your contact information is up-to-date and that you are available to answer their call. This step helps facilitate a smooth delivery process and ensures timely receipt of your card.

Pickup Options

In case of any issues with home delivery or if delivery is unavailable in your location, NEEMA cards can also be picked up from designated branches, change centers, or deposit points. When choosing this option, you will need to confirm the pickup location and ensure that you visit during its operational hours. Please contact NEEMA support for assistance in identifying the most convenient pickup locations for you.

Special Considerations

  • Holidays and Delays: During public holidays or peak times, the delivery timeline may extend slightly beyond the typical 2-5 business days. This is a temporary factor and the NEEMA team works to minimize disruptions.

  • Support Assistance: If you experience delays beyond the mentioned 5 business days or encounter any difficulties in receiving your card, please contact NEEMA support for resolution.

Summary

To summarize, your NEEMA card is typically delivered within 2-5 business days, with possible delays during holidays. Ensure that your contact details are accurate, as you will be notified by the courier before delivery. Alternatively, you can opt for in-branch pickup if delivery is not feasible. NEEMA support is always available to help with any delivery challenges you may encounter.

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