Scams and phishing are fraudulent attempts to steal your personal, financial, or login information by pretending to be a trusted entity, like NEEMA SUPPORT. These scams can occur via email, phone calls, text messages, or fake websites.

2. Common Warning Signs of Scams

✔ Urgency & Pressure – Scammers often create a sense of urgency, asking you to act quickly.

✔ Unexpected Requests – Asking for personal information, passwords, or 4-digit verification codes via email, text, or call.

✔ Suspicious Links & Attachments – Fake websites or attachments designed to steal your information.

✔ Unusual Payment Requests – Asking for payment via gift cards, wire transfers, or N2N transfers.

✔ Poor Grammar & Spelling – Official messages from trusted companies are well-written.

✔ Fake Awards & Prizes – Messages saying you won a prize, lottery, or giveaway that you didn’t enter, often asking you to log in or pay to "claim" your winnings.

3. How to Protect Yourself

🔒 Verify Before Acting – Contact NEEMA directly using the chat inside the app if you receive suspicious requests.

🔒 Check URLs & Emails – Fraudulent websites often have small spelling mistakes (e.g., “neema-secure.com” instead of “getneema.com”).

🔒 Avoid Clicking Suspicious Links – The only safe way to log in to your Neema account is through the app installed on your phone.

🔒 Never Share Personal Information – Neema will NEVER ask you for your password, PIN, or verification codes by phone, email, or text.

4. What to Do If You Suspect a Scam

🚨 Do Not Respond – Ignore and delete suspicious emails, messages, or calls.

🚨 Report the Scam – Contact Neema, report the fraud attempt, and follow any additional steps we recommend.

🚨 Monitor Your Accounts – If you find an unauthorized transaction, report it immediately.

Stay Alert, Stay Safe!

When in doubt, always contact Neema through our verified channels:

✅ Look for the official verified checkmark on our communications.

✅ Use the chat inside your Neema app – it’s the safest way to talk to us.

📞 Call us directly at 03-5174404.

Remember: Scammers create confusion. Always contact us and be on the safe side before taking action.

Some real-life examples: