Our Neema branches opening hours are as follows

Tel-Aviv:

Sunday to Thursday: 9 AM to 8:30PM

Friday : 9AM to entrance of shabbat (about 6 PM)

Saturdays and public holidays: 3 PM to 9:30 PM

Haifa:

Sunday-Thursday:09:00-19:00
Friday: 08:30-18:00
Saturday: 14:00-21:00

These times will vary during lockdowns or public holidays.

Our partner deposit locations generally operate from:

Sunday to Thursday: 10 AM to 7 PM

Friday: 10 AM to 3 PM

Saturday: CLOSED

A map of all our partner deposit locations is visible at this link: https://account.getneema.com/locations

Our telephone support is OPEN from 9 AM to 6 PM Sunday to Friday and from 12PM to 8PM on Saturday. The phone number for our support center is 03-5174404

Our community leaders work on their own schedule so do call them and check every time you need them. They can also sometimes provide cash pickup service.

The telephone numbers and locations for all our deposit points are also available inside the Neema application after you press on deposit cash. You can see and press a text box with red writing at the bottom as illustrated below:

The best way to learn about our app is to message us is through the app chat service:

Choose the button that is the closest to the type of question you have. During office hours there is a human response option in most situations but give the buttons a try. They work! 🙌